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A FAQ (Frequently Asked Questions) page is a vital resource for Elang that enables customers to find answers to commonly asked questions and gain better insight into the company’s products, services and policies.
General Questions
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Why customer choose us?
ELANG INDUSTRIAL (SHANGHAI) CO., LTD., with 18 years old history, we are specialized in Rotary Screw Air Compressor. Germany Standard and 10years exporting experience help us won more than 50 loyal foreign agents. We warmly welcome your small trial order for quality or market test.
Are you a manufacturer or trading company?
We are professional manufacturer with big modern factory in Shanghai,China. Both OEM & ODM service can be accepted.
What’s your delivery time?
Generally 3 to 7 days, if urgently order, pls contact our sales in advance.
How long is your air compressor warranty?
One year for the whole machine and two years for screw air end, except consumble spare parts.
How long could your air compressor be used?
Generally, more than 10 years.
What’s payment term?
T/T, L/C, D/P, Western Union, Paypal, Credit Card, and etc.
Also we could accept USD, RMB, Euro and other currency.
How about your after-sales service?
1. Provide customers with intallation and commissioning online instructions.
2. Well-trained engineers available to overseas service.
3. Worldwide agents and after service avaiable.